Ongoing Office Support
We'll assign each of your practices a dedicated provider support specialist that will provide real-time membership plan support. Your provider support specialists will be available to service your practices anytime Monday - Friday, from 8:00 am - 6:00 pm CST, via your plan's dedicated phone number, email address and online chat forum Additionally, your dedicated provider support specialist(s) will conduct monthly checkup calls with each of your practices to review enrollment numbers and inquire if additional marketing materials and/or training is needed.
Inbound Office Support
Your dedicated provider support specialists will provide your practices with real-time membership plan support Monday – Friday, from 8:00 am – 6:00 pm CST, via your plan’s dedicated phone number, email address and online chat forum.
Outbound Office Support
Your practices will enjoy hearing from their dedicated provider support specialist each month. Your provider support specialists will be proactive in engaging your practice teams through meaningful monthly calls geared to communicate important membership plan subject matters.
- Inbound Office Support